Policies

RETURNS & EXCHANGES

Thank you for purchasing Marianne Homsy Jewelry. Should you choose to return your purchase, we will gladly accept returns of items in original condition. Please include the original receipt and returns must be postmarked within 10 business days of the original delivery date. Please contact us via phone: 813-786-4550 or email: mh@mariannehomsy.com to advise us of return and information on where to ship return. Returned jewelry will be credited to the credit card used to make purchase. We cannot refund or reimburse any shipping and handling charges.  Please insure and package carefully, we can help if jewelry is received in original condition.

PRODUCTS NOT AVAILABLE FOR RETURNS OR EXCHANGES

Earrings, sale items, and custom items are not eligible for returns or exchanges. 

REPAIRS

We stand by the quality of our designs. Marianne Homsy Jewlery will at their discretion offer free repair for damged items due to regular wear and tear within six months from the purchase date.

Before requesting a repair, please provide a detailed description of the broken jewelry and photograph if possible.
If your jewelry needs repairs after six months, you will be charged for materials and labor. The same applies to jewelry broken under extreme conditions. Marianne Homsy Jewelry reserves the right to deny unreasonable repair requests.
Please pack jewelry in a well-padded container when shipping. All return shipping charges are the customer's responsibility and cannot be refunded.
Marianne Honsy Jewelry is not responsible for damages or loss incurred in return shipping.

SALES TAX

Florida sales tax varies from 6.5% to 8.5% depending on which city you live it. The appropriate tax rate will be added to all Florida orders.

PRIVACY

We respect your privacy by not selling or sharing your information with outside companies or third parties. When you purchase online, we collect your name, billing and shipping addresses, phone number, e-mail address, and credit card information. This information is only used to process and ship your order.

SHIPPING & HANDLING

Our shipping and delivery days are Monday through Friday, excluding holidays. We ship domestic packages via United Stated Postal Service Priority mail. Allow 2-3 business days or longer during COVID.

We ship to the US and Canada . Our Canadian orders ship through the United States Postal Service via First Class International Service. All orders shipping internationally are subject to additional shipping charges based on taxes, tariffs and duties put into place by that country. Marianne Homsy Jewelry is not associated with these fees. All fees are to be paid for by the customer at the time of delivery.